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This is a historical safety record. The campaign may no longer be active.

NHTSA : 16V438000🔴 ⚠️ High severity

Campaign Details

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

Consequence / Hazard

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Proposed Solution

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.