This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence / Hazard
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Proposed Solution
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles4
All the models below were recalled for this exact same problem.