⚠️

This is a historical safety record. The campaign may no longer be active.

NHTSA : 14E001000🔴 ⚠️ High severity

Campaign Details

Component: STEERING

Defect Description

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Consequence / Hazard

The inability to steer the vehicle increases the risk of a crash.

Proposed Solution

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

🚗 Affected Vehicles3

All the models below were recalled for this exact same problem.