This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ELECTRICAL SYSTEM
Defect Description
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence / Hazard
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Proposed Solution
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles8
All the models below were recalled for this exact same problem.