This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: STEERING:GEAR BOX:SHAFT PITMAN
Defect Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR THE LOCKING FEATURE ASSOCIATED WITH THE FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. AN UNDER TORQUE CONDITION AND/OR MISSING LOCKING FEATURE MAY CAUSE A LOOSE CONNECTION POSSIBLY ALLOWING THE PITMAN ARM TO SEPARATE FROM THE STEERING GEAR RESULTING IN LOSS OF STEERING CONTROL.
Consequence / Hazard
LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Proposed Solution
DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.